An “Order” is an expense for the person placing the order and an
income for the one getting it. But this is not all. The company that
bags the order has to fulfill lot of commitments to ensure that it has a
satisfied customer, which can be an individual or another company.
Timely delivery of the order, quality of delivery and after sale service
– are all part and parcel of getting an order.
An Order Letter is the one that is written by the person/company placing the request of purchase from another company. This letter comes into action only when a detailed study of the desired product has been done in the market and based on promised service, quality and price of the product, a decision for a purchase has been made.
An Order Letter should be drafted very carefully as it needs to pen down all the terms and conditions of the purchase for the benefit of both involved parties. It should have details such as product specifications, quantities, price agreed upon, delivery date, late delivery clauses, etc. It should be addressed to the person responsible for the execution of the order with a copy to the head of department. Since it is totally an official letter it should be typed
Letters dealing with orders and payments for merchandise form a bulk of business activity. As a result, serious thinking and care should be exercised in drafting these letters. A little carelessness may result in loss of the customers or good will. Therefore order letters should be exact cordial and tactful. They should be definite and complete that the reader may fell it exactly as the writer wishes. Any error or incompleteness may mean further corresponding shipping delays complicated billing repacking and loss of business.
An order letter need not be preceded by an inquiry or offer. Information received from catalogue and advertisement also helps people and parties in placing and sale. Hence it has great importance. Proper care should be taken in drafting of the order to ensure efficient handling and to eliminate all doubts resulting in loss of time and possibly of the market.
The desired facts are as under:
1. Details about what you are ordering or reserving.
2. Directions for shipment.
3. Manner of payments.
In both order and reservation messages, the main idea in the first paragraph we are reserving or ordering something. Our explanatory paragraphs give whatever details the order requires --- about quantity, colour, style, size, price, payment, location, shipment data, place --- plus any specific instructions our reader might need. The last paragraph invites prompt shipment and dated action, if desired.
DOS AND DON’T’S OF ORDER LETTER
Name of the person to whom order is being placed
Name and address of the organization
Name of the person placing the order
Name and address of the organization
An Order Letter is the one that is written by the person/company placing the request of purchase from another company. This letter comes into action only when a detailed study of the desired product has been done in the market and based on promised service, quality and price of the product, a decision for a purchase has been made.
An Order Letter should be drafted very carefully as it needs to pen down all the terms and conditions of the purchase for the benefit of both involved parties. It should have details such as product specifications, quantities, price agreed upon, delivery date, late delivery clauses, etc. It should be addressed to the person responsible for the execution of the order with a copy to the head of department. Since it is totally an official letter it should be typed
Letters dealing with orders and payments for merchandise form a bulk of business activity. As a result, serious thinking and care should be exercised in drafting these letters. A little carelessness may result in loss of the customers or good will. Therefore order letters should be exact cordial and tactful. They should be definite and complete that the reader may fell it exactly as the writer wishes. Any error or incompleteness may mean further corresponding shipping delays complicated billing repacking and loss of business.
An order letter need not be preceded by an inquiry or offer. Information received from catalogue and advertisement also helps people and parties in placing and sale. Hence it has great importance. Proper care should be taken in drafting of the order to ensure efficient handling and to eliminate all doubts resulting in loss of time and possibly of the market.
The desired facts are as under:
1. Details about what you are ordering or reserving.
2. Directions for shipment.
3. Manner of payments.
In both order and reservation messages, the main idea in the first paragraph we are reserving or ordering something. Our explanatory paragraphs give whatever details the order requires --- about quantity, colour, style, size, price, payment, location, shipment data, place --- plus any specific instructions our reader might need. The last paragraph invites prompt shipment and dated action, if desired.
DOS AND DON’T’S OF ORDER LETTER
- An Order Letter should be addressed to the person responsible for executing the order
- It should include all the terms and conditions agreed upon by both involved parties
- Since it is purely an official letter it should be typed out
- There is no need to use too many adjectives in the letter since it is purely for an order being placed
- The letter should have all relevant details related to the order, for example, quantity, price and other terms and conditions
Name of the person to whom order is being placed
Name and address of the organization
Name of the person placing the order
Name and address of the organization
January 18, 2013
Lindsay Office Products
P.O. Box 1879
Depok, West Java 98989
Subject: Furniture and equipment order
Please ship the following items from your sales catalog
dated January 04, 2013:
ITEM CATALOG # COLOR QTY PRICE
Conference Desk HN-33080-WB Sandalwood 2 $478.60 ea.
Credenza HN-36887-WK Sandalwood 2 431.40 ea.
Executive Chair HP-56563-SE Toasted Tan 4 422.00 ea.
File Cabinet HN-5344C-K Beige 2 135.90 ea.
Letter Tray K5-299907-A Black 6 16.95 ea.
The items ordered above should be shipped C.O.D. to this address:
CLAIMS DIVISION, LAW DEPARTMENT
City of Austin
P.O. Box 96
Austin, Texas 78767-0096
The costs above reflect a discount of 50/10, with net due in 30
days after the invoice date. The merchandised is to be shipped
by your company's own truck line at a rate of 7 percent of the
total net cost.
We are remodeling our offices and have a target completion date
of March 30, 19XX. If there is any reason you see that you can
keep your part of this schedule, please let me know
immediately.
Sincerely,
evi dame nainggolan
Supervisor, Clerical Services
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